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Repair guides · Nashville

Auto Body Repair Guides

Plain-language guides to the repairs we do, so you know what a dent, scratch or crack usually needs before you visit.

Every guide below covers one kind of damage: what usually causes it, how we decide on the repair method, and what to photograph when you ask us for an estimate.

Not sure which guide fits? Start with the table, then open the page that matches what you see on your car.

Which repair does your damage need?

A dent, paint unbroken

Smooth, shallow dents away from panel edges are often candidates for paintless dent repair, where the metal is massaged back without new paint.

A dent with cracked paint

Once the paint is broken, the panel is straightened, prepped and refinished. Our dent and scratch guide explains the steps.

A scratch you can feel

If a fingernail catches in it, the scratch has gone below the clear coat and the area needs filling, color and clear rather than a polish.

Cracked plastic or a bent panel

Bumper covers and fenders are judged on whether they can be repaired well or should be replaced; see the bumper repair guide.

Before you send photos

  • Wash off road dirt so the damage is easy to see.
  • Shoot in daylight or open shade, not under a flash.
  • Take one wide picture, one straight on and one along the panel at a low angle.
  • Note anything that changed after the damage: a door that sticks, a light that stopped working.

Then send them with your estimate request.

Dent, scratch or collision damage?

Send a few photos of the damage with your estimate request, or call the shop to talk it through.

Call Get Estimate